Shipping policy

Shipping Policy

At HijaBae, we offer free shipping on most of our products within the country. However, please note that certain items may incur shipping charges based on your delivery address. We recommend checking your order details for any additional shipping costs.

Shipping Times

Since most of our products come with free shipping, deliveries typically take 8-16 business days. During busy periods or peak seasons, such as the holidays or special events, it may take a bit longer. While we strive to ensure timely delivery, please be aware that we cannot control any delays caused by external factors like customs, postal services, or your country’s regulations.

Holiday Season Delays

Please allow extra time for orders placed during high-demand periods, such as Ramadan, Eid, or other holidays, as these may cause slight delays in order fulfillment and shipping.

Lost or Damaged Packages

HijaBae is not responsible for any lost or damaged packages once they leave our warehouse. We encourage you to track your order using the provided tracking information. For any issues with damaged or lost items, please contact the carrier directly.

Customs and Duties

International customers should be aware that HijaBae is not responsible for any customs fees, duties, or taxes that may apply upon arrival of the package in your country. Any additional charges will be the responsibility of the buyer.

Thank you for choosing HijaBae! We appreciate your understanding and patience, and we're here to assist you if you have any questions regarding shipping.